Frequently Asked Questions (FAQ)

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Revision as of 18:07, 16 July 2009 by Nick (talk | contribs) (where is xen lifecycle management?)

Can you set reverse dns?

Yes, but you must be a customer for 3 months or prepay that period. Meanwhile must be in the hostname from reverse dns to discourage abuse. By default the vps hostname and reverse dns is set to See also the blog.

Can I upgrade my server later on?

Yes, we can give you more memory and disk and you just have to halt and create the server again once the configuration is made. Because there is not usually contiguous space available to extend your first disk we will give you a second disk with the rest of the space for the new package. If you want to use the bigger disk for root you can reinstall or copy over the files using the rescue image.

Can you host dns for me?

We don't offer a dns control panel, but you can run webmin with bind or another dns server and control panel and we can have our server as a slave for your domain. You can also host dns with another provider such as your registrar.

How much does a second ip address cost?

We charge a $5 one time fee, and you must give us justification so that our space is being used well. Reasons include running a STUN server and SSL certificates.

Why does the menu for the console say my server doesn't exist?

This doesn't mean your disk or other setup is gone, only that the domU is shutdown. This is because the xend management process on the dom0 doesn't know the status of your domU when it is shutdown.